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Labor Relations Certificate

Credential Earned: 

Historically in labor relations, the enemy is always on the other side. This certificate program takes a different approach, aiming to help you see the value from both perspectives, with a focus on answering the question, “What does the other side need?”

Designed to help both new and seasoned managers and union representatives deal effectively with labor relations in the workplace, the courses address aspects of collective bargaining in the United States and provide a framework for addressing labor and employer conflict in the workplace.

The program begins with a focus on establishing a foundation in collective bargaining for analysis of one’s role within the union environment. It then moves into a close look at contract negotiation, including the key skills you need to cost out a contract during tense and fast-moving negotiations. The last two courses provide a time-tested, comprehensive method to address workplace conflict from the grievance through arbitration.


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