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Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
Implement a revenue management strategy that maximizes profits by shifting the focus to managing revenue per available room
School of Hotel Administration, eCornell
$
Learn how to play to your team’s strengths for improving the guest experience to grow your business.
School of Hotel Administration, eCornell
$
School of Hotel Administration, eCornell
$
Gain a firm understanding of how employment law applies to your workplace.
eCornell, Cornell Law School
$
Produce accurate occupancy forecasts and forecast hotel cash flows; estimate hotel values; learn to gather supporting data
School of Hotel Administration, eCornell
$
In this course, your United States wine journey will culminate with a wine tasting experience.
School of Hotel Administration, eCornell
$
Learn how to shift away from tactical oversight into a more strategic and visionary leadership role.
School of Hotel Administration, eCornell
$
Develop a data-driven, systematic approach to group pricing
School of Hotel Administration, eCornell
$
Use ratio analysis instruments to achieve a comprehensive understanding of an organization's financial performance
School of Hotel Administration, eCornell
$
This course is ideal for anyone interested in expanding their knowledge of wines.
School of Hotel Administration, eCornell
$

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