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Courses listing

CEU
Learn proven strategies and techniques to optimize your menu and increase the revenue it generates for your restaurant.
School of Hotel Administration, eCornell
$
CEU
Learn how service cycle durations are measured and how “revenue per available seat hour” (revPASH) is calculated and applied
School of Hotel Administration, eCornell
$
Hospitality Digital Marketing
Certificate, CEU
Master top marketing practices on social, mobile and search, from SEO to brand management.
School of Hotel Administration, eCornell
$
A person holding a pencil, surrounded by paper and other tools
Certificate, CEU
In this 5-course certificate you will master the skills needed to successfully plan and design a full-service hotel property.
School of Hotel Administration, eCornell
$
CEU
Read and interpret income statements, balance sheets, and cash flow statements in order to analyze financial performance
School of Hotel Administration, eCornell
$
CEU
In this course, you will learn how to facilitate a strong culture of service excellence by fostering employee empowerment.
School of Hotel Administration, eCornell
$
CEU
Learn when to use internal or external market data and when to conduct your own primary research.
School of Hotel Administration, eCornell
$
CEU
Increase revenue when your restaurant is at capacity by improving your meal duration and reservations system
School of Hotel Administration, eCornell
$
CEU
Using a case-based approach, this course will illustrate the importance of developing a strong service culture.
School of Hotel Administration, eCornell
$
CEU
Explore how hotel investors separate ownership from control of the hotel, and examine the two major decisions faced by owners
School of Hotel Administration, eCornell
$
Leading a Culture of Service Excellence
Certificate, CEU
Build a culture that positions your team and organization to deliver customer service excellence, every time.
School of Hotel Administration, eCornell
$
CEU
Develop an asset management plan; use current techniques to create forecasts and analyze sell versus hold alternatives
School of Hotel Administration, eCornell
$

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