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Courses listing

CEU, Certificate
Gain the management skills necessary to run a complicated hospitality organization
School of Hotel Administration, eCornell
$
Hand drawing a risk and reward graph
CEU
Discover how the risk-return relationship is measured and incorporated into capital-budgeting decisions
School of Hotel Administration, eCornell
$
CEU
Learn how to engage with guests during the four key stages of their experience, to win and maintain their loyalty.
School of Hotel Administration, eCornell
$
A Cornell Statler Hotel room
CEU, Certificate
Gain the management skills necessary to run a complicated hospitality organization
School of Hotel Administration, eCornell
$
Chalkboard with various types of graphs and charts
CEU
Develop an asset management plan; use current techniques to create forecasts and analyze sell versus hold alternatives
School of Hotel Administration, eCornell
$
Cell phone on top of a tablet
CEU, Certificate
Master top marketing practices on social, mobile and search, from SEO to brand management.
School of Hotel Administration, eCornell
$
People at a table listening to someone speak
CEU
Using a case-based approach, this course will illustrate the importance of developing a strong service culture.
School of Hotel Administration, eCornell
$
A report with a laptop behind it
CEU
Use ratio analysis instruments to achieve a comprehensive understanding of an organization's financial performance
School of Hotel Administration, eCornell
$
Nine different scenarios of three cartoon people sitting at a table together
CEU
Explore how the relationship between revenue and both meal duration & occupancy can profoundly affect the bottom line
School of Hotel Administration, eCornell
$
A handshake
CEU
Renegotiate management contracts, evaluate capital expenditures, perform asset risk analyses and evaluate hotel refinancing
School of Hotel Administration, eCornell
$

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