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Courses listing

Managing your Food and Beverage Supply Chain
CEU
Learn to increase profits by managing your selection, procurement, receiving, storage and inventory management processes.
School of Hotel Administration, eCornell
$
Forecasting and Availability Controls in Hotel Revenue Management
CEU
Use forecasts to predict demand and explore how demand influences other organizational functions
School of Hotel Administration, eCornell
$
Managing Revenue with Service Cycle Changes
CEU
Learn how service cycle durations are measured and how “revenue per available seat hour” (revPASH) is calculated and applied
School of Hotel Administration, eCornell
$
Optimizing Your Food and Beverage Menu
CEU
Learn to evaluate menus and identify changes that will optimize the value and profitability of your F&B operation.
School of Hotel Administration, eCornell
$
Gears
CEU
Master the ability to empower others and empower your team to deliver excellent service that can be sustained over time.
School of Hotel Administration, eCornell
$
Target your stomer
CEU
Develop an integrated marketing communications (IMC) strategy for your business.
School of Hotel Administration, eCornell
$
Leading your Team to Optimize Results
CEU
Learn how to improve your operation’s quality, productivity, guest satisfaction, and profitability.
School of Hotel Administration, eCornell
$
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CEU
Learn how to play to your team’s strengths for improving the guest experience to grow your business.
School of Hotel Administration, eCornell
$
Practicing Servant Leadership
CEU
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
" "
CEU
Learn several revenue management tools and techniques you can use to improve your restaurant’s performance when it is slow
School of Hotel Administration, eCornell
$
" "
CEU
Learn how to get a hold of your organization’s finances and make informed decisions based on profit and performance.
School of Hotel Administration, eCornell
$
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CEU
Develop a data-driven, systematic approach to group pricing
School of Hotel Administration, eCornell
$

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