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Courses listing

Managing Revenue with Service Cycle Changes
CEU
Learn how service cycle durations are measured and how “revenue per available seat hour” (revPASH) is calculated and applied
School of Hotel Administration, eCornell
$
Hospitality Digital Marketing
Certificate, CEU
Master top marketing practices on social, mobile and search, from SEO to brand management.
School of Hotel Administration, eCornell
$
Understanding Financial Statements
CEU
Read and interpret income statements, balance sheets, and cash flow statements in order to analyze financial performance
School of Hotel Administration, eCornell
$
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Certificate, CEU
Learn knowledge and skills needed to manage people and programs efficiently and within the bounds of government regulations.
College of Business, eCornell
$
Building a Resilient Services Marketing Information System
CEU
Learn when to use internal or external market data and when to conduct your own primary research.
School of Hotel Administration, eCornell
$
Close-up image of colorful pharmaceutical pills
Certificate, CEU
Gain an essential foundation in pharmaceutical management.
eCornell, College of Human Ecology
$
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CEU
Learn proven strategies and techniques to optimize your menu and increase the revenue it generates for your restaurant.
School of Hotel Administration, eCornell
$
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Certificate, CEU
Build a culture that positions your team and organization to deliver customer service excellence, every time.
School of Hotel Administration, eCornell
$
Control of Hotel Real Estate
CEU
Explore how hotel investors separate ownership from control of the hotel, and examine the two major decisions faced by owners
School of Hotel Administration, eCornell
$
A person holding a pencil, surrounded by paper and other tools
Certificate, CEU
In this 5-course certificate you will master the skills needed to successfully plan and design a full-service hotel property.
School of Hotel Administration, eCornell
$
Introduction to Hotel Operations
CEU
Learn how to engage with guests during the four key stages of their experience, to win and maintain their loyalty.
School of Hotel Administration, eCornell
$
Gears
CEU
Master the ability to empower others and empower your team to deliver excellent service that can be sustained over time.
School of Hotel Administration, eCornell
$

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