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Courses listing

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CEU
Learn how to get a hold of your organization’s finances and make informed decisions based on profit and performance.
School of Hotel Administration, eCornell
$
Close-up image of colorful pharmaceutical pills
Certificate, CEU
Gain an essential foundation in pharmaceutical management.
eCornell, College of Human Ecology
$
Developing a Culture of Empowerment
CEU
In this course, you will learn how to facilitate a strong culture of service excellence by fostering employee empowerment.
School of Hotel Administration, eCornell
$
Gears
CEU
Master the ability to empower others and empower your team to deliver excellent service that can be sustained over time.
School of Hotel Administration, eCornell
$
Developing a Service Strategy and Managing the Brand
CEU
Explore how to turn marketing goals into action by developing a marketing strategy and creating an enduring brand promise.
School of Hotel Administration, eCornell
$
Overbooking Practices in Hotel Revenue Management
CEU
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
Introduction to Restaurant Revenue Management
CEU
Learn how to maximize revenue based on your restaurant's performance
School of Hotel Administration, eCornell
$
Restaurant Revenue Management
Certificate, CEU
Increase profits and improve service delivery by applying revenue management techniques in a restaurant environment
School of Hotel Administration, eCornell
$
Building a Resilient Services Marketing Information System
CEU
Learn when to use internal or external market data and when to conduct your own primary research.
School of Hotel Administration, eCornell
$
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CEU
Value the intellectual property rights created in management contracts; learn how to determine the cost of mortgage loans
School of Hotel Administration, eCornell
$
Achieving Hotel Asset Management Objectives
CEU
Renegotiate management contracts, evaluate capital expenditures, perform asset risk analyses and evaluate hotel refinancing
School of Hotel Administration, eCornell
$
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CEU
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$

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