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Courses listing

Line of gold stars
CEU
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
A hand drawing a line graph showing time, money, and value
CEU
Develop a solid understanding of the time value of money to prepare you for making smart business decisions
School of Hotel Administration, eCornell
$
Closeup of a keyboard with a pink key that says "events"
CEU
Develop a data-driven, systematic approach to group pricing
School of Hotel Administration, eCornell
$
A report with a laptop behind it
CEU
Use ratio analysis instruments to achieve a comprehensive understanding of an organization's financial performance
School of Hotel Administration, eCornell
$
Two hands cradling the customer engagement cycle
CEU
Explore how new media can improve your marketing efforts by managing customer expectations and enhancing their experience
School of Hotel Administration, eCornell
$
Laptop with different symbols of analytics
CEU
Take your analytical capabilities to the next level by modeling simultaneous decisions to optimize outcomes.
School of Hotel Administration, eCornell
$
Leafy greens on a plate in the shape of a dollar sign
CEU
Select and implement pricing strategies to increase revenue; assess the financial impact of revenue management strategies
School of Hotel Administration, eCornell
$
Bar graph on a silver tray
CEU
Apply the five steps of the restaurant revenue management process and start improving revenues
School of Hotel Administration, eCornell
$
Two arrows arcing upward over several tall buildings
CEU
Implement a revenue management strategy that maximizes profits by shifting the focus to managing revenue per available room
School of Hotel Administration, eCornell
$
Several people working at table with a word cloud on the table
CEU
Explore the role that micro and macro forces play when conducting a situation analysis; learn what drives consumer behavior.
School of Hotel Administration, eCornell
$
Marketing components in a circle with a hand pointing to the word "marketing"
CEU
Grow the scope and reach of your business through the analytic process of services marketing.
School of Hotel Administration, eCornell
$
An eye with a circle around it
CEU
Identify data relationships to reduce uncertainty and use regression models to drive decisions.
School of Hotel Administration, eCornell
$

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