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Courses listing-old

Master the ability to empower others and empower your team to deliver excellent service that can be sustained over time.
School of Hotel Administration, eCornell
$
In this course, you will explore critical aspects of facility maintenance including best practices.
School of Hotel Administration, eCornell
$
Learn to create a customer-centric marketing strategy that aligns customer desires with your company’s value proposition.
School of Hotel Administration, eCornell
$
Learn how to manage a world-class operation with a foundation of essential industry best practices and skills.
School of Hotel Administration, eCornell
$
Learn how to get a hold of your organization’s finances and make informed decisions based on profit and performance.
School of Hotel Administration, eCornell
$
Discrimination law defines specific protected classes and the obligations that employers face in accommodating these classes.
School of Hotel Administration, eCornell
$
Learn to anticipate the impact certain pricing decisions will have on consumer demand and thrive in a competitive environment
School of Hotel Administration, eCornell
$
Grow the scope and reach of your business through the analytic process of services marketing.
School of Hotel Administration, eCornell
$
Use forecasts to predict demand and explore how demand influences other organizational functions
School of Hotel Administration, eCornell
$
Learn key revenue management techniques to improve your hotel's bottom line
School of Hotel Administration, eCornell
$
Learn practical strategies to improve your meal duration and reservation systems and increase revenue
School of Hotel Administration, eCornell
$
This course will give you the tools needed to train your staff on your beer program, so they can educate your customers.
School of Hotel Administration, eCornell
$

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