Skip to main content

Courses listing

CEU
Enhance the predictive strength of data analytics by incorporating uncertainty and risk into decision models.
School of Hotel Administration, eCornell
$
Leading a Culture of Service Excellence
Certificate, CEU
Build a culture that positions your team and organization to deliver customer service excellence, every time.
School of Hotel Administration, eCornell
$
CEU
Explore how hotel investors separate ownership from control of the hotel, and examine the two major decisions faced by owners
School of Hotel Administration, eCornell
$
A person holding a pencil, surrounded by paper and other tools
Certificate, CEU
In this 5-course certificate you will master the skills needed to successfully plan and design a full-service hotel property.
School of Hotel Administration, eCornell
$
CEU
Learn how to engage with guests during the four key stages of their experience, to win and maintain their loyalty.
School of Hotel Administration, eCornell
$
CEU
Master the ability to empower others and empower your team to deliver excellent service that can be sustained over time.
School of Hotel Administration, eCornell
$
CEU
Explore how catering and special events are different from other F&B businesses and how to execute a successful event.
School of Hotel Administration, eCornell
$
CEU
Develop an asset management plan; use current techniques to create forecasts and analyze sell versus hold alternatives
School of Hotel Administration, eCornell
$
CEU
Explore how pricing and distribution strategies can directly affect demand for your service.
School of Hotel Administration, eCornell
$
Innovation Strategy
Certificate, CEU
Develop an effective innovation strategy for your organization.
eCornell, College of Engineering
$
CEU
Develop a solid understanding of the time value of money to prepare you for making smart business decisions
School of Hotel Administration, eCornell
$
CEU
This course takes participants behind the scenes to consider the unique needs of back-of-house areas.
School of Hotel Administration, eCornell
$

Pages