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Learn key revenue management techniques to improve your hotel's bottom line
School of Hotel Administration, eCornell
$
Build a culture that positions your team and organization to deliver customer service excellence, every time.
School of Hotel Administration, eCornell
$
Develop an integrated marketing communications (IMC) strategy for your business.
School of Hotel Administration, eCornell
$
Master the ability to empower others and empower your team to deliver excellent service that can be sustained over time.
School of Hotel Administration, eCornell
$
Learn to optimize a brand's position in its brandscape by completing a brand positioning mapping.
School of Hotel Administration, eCornell
$
Explore the role that micro and macro forces play when conducting a situation analysis; learn what drives consumer behavior.
School of Hotel Administration, eCornell
$
Discover the nuances related to the 7 protected classes: race, color, national origin, religion, sex, age, and disabilities.
School of Hotel Administration, eCornell
$
Learn bird identification with the Cornell Lab of Ornithology's Be a Better Birder series of self-paced tutorials.
College of Agriculture and Life Sciences
$

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