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Courses listing-old

Learn how to improve your operation’s quality, productivity, guest satisfaction, and profitability.
School of Hotel Administration, eCornell
$
Learn how product selection, pricing, and list design can minimize risks and position you for financial success.
School of Hotel Administration, eCornell
$
This course takes a deep dive into labor union relations in the hospitality industry.
School of Hotel Administration, eCornell
$
Explore the role that micro and macro forces play when conducting a situation analysis; learn what drives consumer behavior.
School of Hotel Administration, eCornell
$
Learn how to shift away from tactical oversight into a more strategic and visionary leadership role.
School of Hotel Administration, eCornell
$
Influence the asset management strategy for your property and work more effectively with your asset manager.
School of Hotel Administration, eCornell
$
Using a case-based approach, this course will illustrate the importance of developing a strong service culture.
School of Hotel Administration, eCornell
$
Develop an understanding of how hospitality real estate fits into a typical owner’s investment portfolio.
School of Hotel Administration, eCornell
$
Properly planning a draft beer system is essential, but equally important is understanding your market and clientele.
School of Hotel Administration, eCornell
$
Produce accurate occupancy forecasts and forecast hotel cash flows; estimate hotel values; learn to gather supporting data
School of Hotel Administration, eCornell
$
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
Learn to anticipate the impact certain pricing decisions will have on consumer demand and thrive in a competitive environment
School of Hotel Administration, eCornell
$

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