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Courses listing-old

Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
Master key negotiation skills and tactics that will benefit you in any business situation.
College of Business, eCornell
$
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
Develop the three-dimensional mindset needed to analyze and manage complex problems and situations.
eCornell, College of Human Ecology
$
Implement a revenue management strategy that maximizes profits by shifting the focus to managing revenue per available room
School of Hotel Administration, eCornell
$
School of Hotel Administration, eCornell
$
Develop credibility as a leader and build confidence in your own leadership style.
College of Business, eCornell
$
Produce accurate occupancy forecasts and forecast hotel cash flows; estimate hotel values; learn to gather supporting data
School of Hotel Administration, eCornell
$
This course walks participants through the process of developing an appropriate room mix, floor plans, and guestroom designs.
School of Hotel Administration, eCornell
$
Gain a foundation in statistics to make better data-driven decisions.
College of Business, eCornell
$
Gain the critical strategic mindset needed to succeed in management and executive functions.
College of Business, eCornell
$
Develop a data-driven, systematic approach to group pricing
School of Hotel Administration, eCornell
$

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