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Courses listing

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CEU
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
Prisons
Credit
Explore how ideas about personal responsibility and assumptions about race have shaped the American penal system.
School of Continuing Education and Summer Sessions, College of Arts and Sciences
$
Hotel Revenue Management
CEU
Implement a revenue management strategy that maximizes profits by shifting the focus to managing revenue per available room
School of Hotel Administration, eCornell
$
Search Engines and Online Selling: Stimulating Incremental Demand
CEU
Develop strategies to improve your standing in Internet search results and increase visibility to target customers
School of Hotel Administration, eCornell
$
Practicing Servant Leadership
CEU
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
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Certificate, CEU
Learn how to structure successful hotel real estate and management contracts so they are a win/win for all involved
School of Hotel Administration, eCornell
$
A yellow road sign with diverging arrows
Credit
Examine visuals drawn from advertising, TV, movies, and other media to see how they influence us.
School of Continuing Education and Summer Sessions, College of Agriculture and Life Sciences
$
A healthcare professional looking out a window
Certificate, CEU
Develop actionable strategies to carry out change initiatives that keep your healthcare organization productive & competitive
eCornell, College of Human Ecology
$
Hand writing on a whiteboard
Certificate, CEU
Gain the critical strategic mindset needed to succeed in management and executive functions.
College of Business, eCornell
$
Child running and wearing rocketship wings
Certificate, CEU
Cultivate entrepreneurial skills in your organization to create a culture of innovation.
Johnson, eCornell
$
Customer Engagement Cycle
CEU
Explore how new media can improve your marketing efforts by managing customer expectations and enhancing their experience
School of Hotel Administration, eCornell
$
Four people sitting in a circle and talking
Certificate, CEU
Learn how to lead across cultures, make effective, timely decisions and help grow your organization's success.
College of Business, eCornell
$

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