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Courses listing

Leader discussing international concepts with team
Certificate, CEU
Plan and manage international service programs effectively.
eCornell, College of Human Ecology
$
CEU
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
CEU, Certificate
Build a culture that positions your team and organization to deliver customer service excellence, every time.
School of Hotel Administration, eCornell
$
CEU, Certificate
Learn how to manage a world-class operation with a foundation of essential industry best practices and skills.
School of Hotel Administration, eCornell
$
Three people working together at a table
Certificate, CEU
Take your management style to the next level by learning to become an organizational leader powering a highly effective team.
School of Hotel Administration, ILR School, eCornell
$
CEU, Certificate
Explore the advanced tools in pricing and revenue optimization strategy that are fundamental to business success
School of Hotel Administration, eCornell
$
CEU
Use forecasts to predict demand and explore how demand influences other organizational functions
School of Hotel Administration, eCornell
$
Systems Thinking
Certificate, CEU
Develop the three-dimensional mindset needed to analyze and manage complex problems and situations.
eCornell, College of Human Ecology
$
Close image of man with glasses tinkering with a small prototype
Certificate, CEU
Lead tech teams to top performance.
eCornell, College of Engineering
$
Executive Presence
Certificate, CEU
Build confidence in public speaking and presenting as you develop executive presence.
eCornell, College of Arts and Sciences
$
CEU
Learn how service cycle durations are measured and how “revenue per available seat hour” (revPASH) is calculated and applied
School of Hotel Administration, eCornell
$
CEU, Certificate
Master top marketing practices on social, mobile and search, from SEO to brand management.
School of Hotel Administration, eCornell
$

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