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Courses listing-old

Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
In this course, your United States wine journey will culminate with a wine tasting experience.
School of Hotel Administration, eCornell
$
Learn several revenue management tools and techniques you can use to improve your restaurant’s performance when it is slow
School of Hotel Administration, eCornell
$
Implement a revenue management strategy that maximizes profits by shifting the focus to managing revenue per available room
School of Hotel Administration, eCornell
$
Properly planning a draft beer system is essential, but equally important is understanding your market and clientele.
School of Hotel Administration, eCornell
$
Develop strategies to improve your standing in Internet search results and increase visibility to target customers
School of Hotel Administration, eCornell
$
Learn practical strategies to improve your meal duration and reservation systems and increase revenue
School of Hotel Administration, eCornell
$
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
Learn how to structure successful hotel real estate and management contracts so they are a win/win for all involved
School of Hotel Administration, eCornell
$
Cultivate entrepreneurial skills in your organization to create a culture of innovation.
Johnson, eCornell
$
Explore how new media can improve your marketing efforts by managing customer expectations and enhancing their experience
School of Hotel Administration, eCornell
$

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