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Courses listing

CEU, Certificate
Build a culture that positions your team and organization to deliver customer service excellence, every time.
School of Hotel Administration, eCornell
$
Learn More about eCornell's Project Management 360 program
CEU, Credit
Prepare to lead successful large-scale projects by refining both your project leadership and project management skills.
eCornell, College of Engineering
$
CEU
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
CEU
Master the ability to empower others and empower your team to deliver excellent service that can be sustained over time.
School of Hotel Administration, eCornell
$
CEU
Learn to anticipate the impact certain pricing decisions will have on consumer demand and thrive in a competitive environment
School of Hotel Administration, eCornell
$
Credit
Learn about data exploration, display, and gathering; probability; statistical methods; and how to use statistical tools.
School of Continuing Education and Summer Sessions, ILR School
$

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