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Courses listing-old

Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
Explore the history, landscape and laws of the four biggest growing and producing regions in the United States.
School of Hotel Administration, eCornell
$
Learn to create a customer-centric marketing strategy that aligns customer desires with your company’s value proposition.
School of Hotel Administration, eCornell
$
This course is ideal for anyone interested in expanding their knowledge of wines.
School of Hotel Administration, eCornell
$
Gain a deeper understanding of hospitality revenue and distribution to help your bottom line
School of Hotel Administration, eCornell
$
Value the intellectual property rights created in management contracts; learn how to determine the cost of mortgage loans
School of Hotel Administration, eCornell
$
Gain an end-to-end understanding of beer production, styles, and selection.
School of Hotel Administration, eCornell
$
In this course, you will learn how to facilitate a strong culture of service excellence by fostering employee empowerment.
School of Hotel Administration, eCornell
$
This course will instruct you on the main groupings of beer and what differentiates them.
School of Hotel Administration, eCornell
$
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
Learn how to manage a world-class operation with a foundation of essential industry best practices and skills.
School of Hotel Administration, eCornell
$
Use forecasts to predict demand and explore how demand influences other organizational functions
School of Hotel Administration, eCornell
$

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