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Courses listing-old

Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
Learn how to engage with guests during the four key stages of their experience, to win and maintain their loyalty.
School of Hotel Administration, eCornell
$
Learn how to maximize revenue based on your restaurant's performance
School of Hotel Administration, eCornell
$
Discover the nuances related to the 7 protected classes: race, color, national origin, religion, sex, age, and disabilities.
School of Hotel Administration, eCornell
$
Implement a revenue management strategy that maximizes profits by shifting the focus to managing revenue per available room
School of Hotel Administration, eCornell
$
Learn how to play to your team’s strengths for improving the guest experience to grow your business.
School of Hotel Administration, eCornell
$
Explore the challenges and opportunities that come with opening a food and beverage establishment.
School of Hotel Administration, eCornell
$
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
Produce accurate occupancy forecasts and forecast hotel cash flows; estimate hotel values; learn to gather supporting data
School of Hotel Administration, eCornell
$
Learn to optimize a brand's position in its brandscape by completing a brand positioning mapping.
School of Hotel Administration, eCornell
$
Learn how to shift away from tactical oversight into a more strategic and visionary leadership role.
School of Hotel Administration, eCornell
$
Develop your skills in brand activation to create a plan ensuring that all messaging aligns with the brand.
School of Hotel Administration, eCornell
$

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