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Courses listing-old

Learn to create a customer-centric marketing strategy that aligns customer desires with your company’s value proposition.
School of Hotel Administration, eCornell
$
Get tips for using eBird to jump-start new birding experiences and learn how it is transforming our understanding of birds.
College of Agriculture and Life Sciences
Free
Learn to evaluate menus and identify changes that will optimize the value and profitability of your F&B operation.
School of Hotel Administration, eCornell
$
This course will instruct you on the main groupings of beer and what differentiates them.
School of Hotel Administration, eCornell
$
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
Gain a deeper understanding of hospitality revenue and distribution to help your bottom line
School of Hotel Administration, eCornell
$
Learn bird identification with the Cornell Lab of Ornithology's Be a Better Birder series of self-paced tutorials.
College of Agriculture and Life Sciences
$
Use ratio analysis instruments to achieve a comprehensive understanding of an organization's financial performance
School of Hotel Administration, eCornell
$
There is a difference between being a manager and a leader. Learn the difference and become a respected leader in this field.
School of Hotel Administration, eCornell
$
In this 5-course certificate you will master the skills needed to successfully plan and design a full-service hotel property.
School of Hotel Administration, eCornell
$
This course will give you the tools needed to train your staff on your beer program, so they can educate your customers.
School of Hotel Administration, eCornell
$
Learn how to engage with guests during the four key stages of their experience, to win and maintain their loyalty.
School of Hotel Administration, eCornell
$

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