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Properly identify customer segments to develop effective variable pricing strategies
School of Hotel Administration, eCornell
$
Learn when to use internal or external market data and when to conduct your own primary research.
School of Hotel Administration, eCornell
$
In this course, your United States wine journey will culminate with a wine tasting experience.
School of Hotel Administration, eCornell
$
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
Learn proven strategies and techniques to optimize your menu and increase the revenue it generates for your restaurant.
School of Hotel Administration, eCornell
$
Learn to evaluate menus and identify changes that will optimize the value and profitability of your F&B operation.
School of Hotel Administration, eCornell
$
Learn several revenue management tools and techniques you can use to improve your restaurant’s performance when it is slow
School of Hotel Administration, eCornell
$
Learn how to play to your team’s strengths for improving the guest experience to grow your business.
School of Hotel Administration, eCornell
$
Learn how to improve your operation’s quality, productivity, guest satisfaction, and profitability.
School of Hotel Administration, eCornell
$
Increase revenue when your restaurant is at capacity by improving your meal duration and reservations system
School of Hotel Administration, eCornell
$
Develop an asset management plan; use current techniques to create forecasts and analyze sell versus hold alternatives
School of Hotel Administration, eCornell
$

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