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Effectively building relationships is at the heart of great customer service. Explore Cornell training for your service team.
School of Hotel Administration, eCornell
$
Learn to navigate challenging conversations and manage conflict in the workplace productively.
ILR School, eCornell
$
Learn actionable strategies to increase employee engagement, counter unconscious bias, and build an inclusive work culture.
ILR School, eCornell
$
Connect with potential customers by creating and maintaining a clear, impactful, and authentic social media presence.
Johnson, eCornell
$
Take your management style to the next level by learning to become an organizational leader powering a highly effective team.
School of Hotel Administration, ILR School, eCornell
$
Utilize product marketing strategies to improve business performance.
Johnson, eCornell
$
Learn to measure the various aspects of your business performance properly for the greatest impact.
Johnson, eCornell
$
Part of the Online Labor Studies Program which allows busy union activists to take college credit courses regardless of their...
ILR School
$
Part of the Online Labor Studies Program this course surveys the major areas of the law as it applies to workers and unions...
ILR School
$
Master the skills to communicate your ideas for maximum impact in order to engage listeners and support your initiatives.
Johnson, eCornell
$
Part of the Online Labor Studies Program, this course examines the principles of contract bargaining including bargaining...
ILR School
$
Explore a framework for conducting effective employee relations conversations.
ILR School, eCornell
$