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Search found 33 items
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Effectively building relationships is at the heart of great customer service. Explore Cornell training for your service team.
School of Hotel Administration, eCornell
$
Learn to navigate challenging conversations and manage conflict in the workplace productively.
ILR School, eCornell
$
Explore a framework for conducting effective employee relations conversations.
ILR School, eCornell
$
Master data analysis and spreadsheet modeling skills to gain an edge.
Johnson, eCornell
$
Master the skills to communicate your ideas for maximum impact in order to engage listeners and support your initiatives.
Johnson, eCornell
$
Develop the art of persuasion when communicating ideas to different audiences.
Johnson, eCornell
$
Gain the leadership agility skills needed to operate in complex environments.
Johnson, eCornell
$
Gain the breadth of business skills you need to reach the next level of leadership as an existing manager or executive.
Johnson, eCornell
$
Part of the Online Labor Studies Program this course surveys the major areas of the law as it applies to workers and unions...
ILR School
$
Develop and maintain your competitive advantage in the hospitality industry.
School of Hotel Administration, eCornell
$
Part of the Online Labor Studies Program which allows busy union activists to take college credit courses regardless of their...
ILR School
$
Part of the Online Labor Studies Program this course examines the history of unions in the US through the use of film....
ILR School
$