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Courses listing-old

In this course, you will learn how to facilitate a strong culture of service excellence by fostering employee empowerment.
School of Hotel Administration, eCornell
$
This program allows busy union activists to take college credit courses regardless of location or work schedules. This course...
ILR School
$
Part of the Online Labor Studies Program, this course examines the principles of contract bargaining including bargaining...
ILR School
$
Prepare to lead public service organizations.
eCornell, College of Human Ecology
$
Read and interpret income statements, balance sheets, and cash flow statements in order to analyze financial performance
School of Hotel Administration, eCornell
$
The contract lies at the center of day-to-day union practice. How can union leaders, stewards, and rank and file members...
ILR School
$
Explore the challenges and opportunities that come with opening a food and beverage establishment.
School of Hotel Administration, eCornell
$
Learn how to get a hold of your organization’s finances and make informed decisions based on profit and performance.
School of Hotel Administration, eCornell
$
This course will instruct you on the main groupings of beer and what differentiates them.
School of Hotel Administration, eCornell
$
Develop an asset management plan; use current techniques to create forecasts and analyze sell versus hold alternatives
School of Hotel Administration, eCornell
$
Explore the advanced tools in pricing and revenue optimization strategy that are fundamental to business success.
School of Hotel Administration, eCornell
$
Learn how to engage with guests during the four key stages of their experience, to win and maintain their loyalty.
School of Hotel Administration, eCornell
$

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