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Courses listing

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CEU
Services Marketing Planning and Management
Grow the scope and reach of your business through the analytic process of services marketing.
School of Hotel Administration, eCornell
$
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CEU
Implementing Scientific Decision Making
Use statistics and test hypotheses to forecast uncertain outcomes. Apply a level of scientific rigor for better results.
School of Hotel Administration, eCornell
$
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CEU
Managing Revenue with Table Mix
Explore how the relationship between revenue and both meal duration & occupancy can profoundly affect the bottom line
School of Hotel Administration, eCornell
$
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Richard Griffin
Discussion with Richard Griffin, General Counsel, NLRB
Richard Griffin, the General Counsel of the NLRB, spoke before a live audience of labor lawyers on December 13, 2013. This...
ILR School
$
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CEU
Delivering an Excellent Customer Experience for Your Organization
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
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CEU
Using Ratio Analysis to Evaluate Financial Performance
Use ratio analysis instruments to achieve a comprehensive understanding of an organization's financial performance
School of Hotel Administration, eCornell
$
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CEU
Displacement and Negotiated Pricing
Develop a data-driven, systematic approach to group pricing
School of Hotel Administration, eCornell
$
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CEU
Hotel Public Space Design
This course prepares architects, designers, and project stakeholders to develop planning criteria for multiple hotel spaces.
School of Hotel Administration, eCornell
$
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CEU
Raising Capital: The Process, the Players, and Strategic Considerations
Explore decision frameworks used to create ideal capital structures & learn strategies for fundraising and project investment
School of Hotel Administration, eCornell
$
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CEU
Becoming a Powerful Leader
There is a difference between being a manager and a leader. Learn the difference and become a respected leader in this field.
School of Hotel Administration, eCornell
$
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CEU
Control of Hotel Real Estate
Explore how hotel investors separate ownership from control of the hotel, and examine the two major decisions faced by owners
School of Hotel Administration, eCornell
$
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CEU
Managing Revenue with Service Cycle Changes
Learn how service cycle durations are measured and how “revenue per available seat hour” (revPASH) is calculated and applied
School of Hotel Administration, eCornell
$

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