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Courses listing

Person leaning on their hand and smiling
This course is designed to acquaint labor relations professionals, union members, union stewards and officers with a basic...
ILR School
$
Group of adults talking
CEU
This course surveys the major areas of the law as it applies to workers and unions in the private sector. It focuses on the..
ILR School
$
Price Sensitivity and Pricing Decisions
CEU
Learn to anticipate the impact certain pricing decisions will have on consumer demand and thrive in a competitive environment
School of Hotel Administration, eCornell
$
Customer Engagement Cycle
CEU
Explore how new media can improve your marketing efforts by managing customer expectations and enhancing their experience
School of Hotel Administration, eCornell
$
Group of adults talking
This course will examine workers' lives and the labor movement using film. Students will explore the various social issues...
ILR School
$
A yellow road sign with diverging arrows
Credit
Examine visuals drawn from advertising, TV, movies, and other media to see how they influence us.
School of Continuing Education and Summer Sessions, College of Agriculture and Life Sciences
$
Services Marketing Planning and Management
CEU
Grow the scope and reach of your business through the analytic process of services marketing.
School of Hotel Administration, eCornell
$
Price and Inventory Controls
CEU
Elevate and fine-tune your approach to price manipulation, length of stay, and demand and availability control
School of Hotel Administration, eCornell
$
Hotel Revenue Management
CEU
Implement a revenue management strategy that maximizes profits by shifting the focus to managing revenue per available room
School of Hotel Administration, eCornell
$
Non-Traditional Applications of Hotel Revenue Management
CEU
Develop, implement, and monitor revenue-maximizing strategies in hospitality-related businesses such as spas and golf courses
School of Hotel Administration, eCornell
$
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CEU
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
CEU
Use ratio analysis instruments to achieve a comprehensive understanding of an organization's financial performance
School of Hotel Administration, eCornell
$

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