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Courses listing-old

Learn how to manage a world-class operation with a foundation of essential industry best practices and skills.
School of Hotel Administration, eCornell
$
Using a case-based approach, this course will illustrate the importance of developing a strong service culture.
School of Hotel Administration, eCornell
$
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
Set and manage prices that align with your organization's sales and positioning strategies using distribution channels
School of Hotel Administration, eCornell
$
Properly identify customer segments to develop effective variable pricing strategies
School of Hotel Administration, eCornell
$
Part of the Online Labor Studies Program which allows busy union activists to take college credit courses regardless of their...
ILR School
$
Prepare for important communication activities, from proposals and progress reports to oral presentations.
School of Continuing Education and Summer Sessions, College of Engineering
$
This course focuses on the psychological element of negotiation.
School of Hotel Administration, eCornell
$
Explore how ideas about personal responsibility and assumptions about race have shaped the American penal system.
School of Continuing Education and Summer Sessions, College of Arts and Sciences
$
The contract lies at the center of day-to-day union practice. How can union leaders, stewards, and rank and file members...
ILR School
$
Build a culture that positions your team and organization to deliver customer service excellence, every time.
School of Hotel Administration, eCornell
$
Learn the laws, principles, and guidelines to structure successful business deals to meet the needs of contracting parties.
Cornell Law School
Free

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