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Courses listing

 Introduction to Collective Bargaining
This course examines the principles of contract bargaining including bargaining environments and structures as well as...
ILR School
$
CEU
Develop a data-driven, systematic approach to group pricing
School of Hotel Administration, eCornell
$
Certificate in Hospitality Management
Certificate, CEU
Learn how to manage a world-class operation with a foundation of essential industry best practices and skills.
School of Hotel Administration, eCornell
$
CEU
Develop an integrated marketing communications (IMC) strategy for your business.
School of Hotel Administration, eCornell
$
CEU
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
CEU
Implement a revenue management strategy that maximizes profits by shifting the focus to managing revenue per available room
School of Hotel Administration, eCornell
$
CEU
Develop strategies to improve your standing in Internet search results and increase visibility to target customers
School of Hotel Administration, eCornell
$
CEU
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
Hotel Real Estate Investments and Asset Management
Certificate, CEU
Learn how to structure successful hotel real estate and management contracts so they are a win/win for all involved
School of Hotel Administration, eCornell
$
Managing Conflict
This course is designed as an introduction to dispute resolution theory and practice with special emphasis on its...
ILR School
$
Person leaning on their hand and smiling
This course is designed to acquaint labor relations professionals, union members, union stewards and officers with a basic...
ILR School
$
CEU
Explore how new media can improve your marketing efforts by managing customer expectations and enhancing their experience
School of Hotel Administration, eCornell
$

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