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Courses listing

CEU
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
CEU
Develop an integrated marketing communications (IMC) strategy for your business.
School of Hotel Administration, eCornell
$
Row of pencils of various hits with a chart line over the tops
Credit
Apply accounting concepts to understand decision making and control, costing, cost behavior, cost allocation, and budgeting.
School of Continuing Education and Summer Sessions, College of Agriculture and Life Sciences
$
CEU
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
CEU
Implement a revenue management strategy that maximizes profits by shifting the focus to managing revenue per available room
School of Hotel Administration, eCornell
$
 Human Resource Management
Credit
Learn how people are effectively managed in organizations and develop relevant problem-solving and critical-thinking skills.
School of Continuing Education and Summer Sessions, ILR School
$
CEU
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
Advanced Hospitality Revenue Mgmt: Pricing and Demand Strategies
Certificate, CEU
Explore the advanced tools in pricing and revenue optimization strategy that are fundamental to business success
School of Hotel Administration, eCornell
$

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