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Courses listing

Practicing Servant Leadership image
CEU
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
Certificate, CEU
Build a culture that positions your team and organization to deliver customer service excellence, every time.
School of Hotel Administration, eCornell
$
CEU
Learn when to use internal or external market data and when to conduct your own primary research.
School of Hotel Administration, eCornell
$
Certificate, CEU
Learn how to manage a world-class operation with a foundation of essential industry best practices and skills.
School of Hotel Administration, eCornell
$
CEU
Value the intellectual property rights created in management contracts; learn how to determine the cost of mortgage loans
School of Hotel Administration, eCornell
$
Certificate in Change Management
Certificate, CEU
In this series, you will identify where you fit in the power hierarchy of your organization.
School of Hotel Administration, eCornell
$
CEU
Learn how service cycle durations are measured and how “revenue per available seat hour” (revPASH) is calculated and applied
School of Hotel Administration, eCornell
$
A group of people working a table together
Certificate, CEU
Learn the tools needed to successfully navigate today's business world in order to give your organization a leg up.
Johnson, eCornell
$
Systems Thinking
Certificate, CEU
Develop the three-dimensional mindset needed to analyze and manage complex problems and situations.
eCornell, College of Human Ecology
$
CEU
Explore how hotel investors separate ownership from control of the hotel, and examine the two major decisions faced by owners
School of Hotel Administration, eCornell
$
Close image of man with glasses tinkering with a small prototype
Certificate, CEU
Lead tech teams to top performance.
eCornell, College of Engineering
$
CEU
Explore how new media can improve your marketing efforts by managing customer expectations and enhancing their experience
School of Hotel Administration, eCornell
$

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