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Courses listing

Advanced Hospitality Revenue Mgmt: Pricing and Demand Strategies
Certificate, CEU
Explore the advanced tools in pricing and revenue optimization strategy that are fundamental to business success
School of Hotel Administration, eCornell
$
CEU
Learn how service cycle durations are measured and how “revenue per available seat hour” (revPASH) is calculated and applied
School of Hotel Administration, eCornell
$
CEU
Explore the role that micro and macro forces play when conducting a situation analysis; learn what drives consumer behavior.
School of Hotel Administration, eCornell
$
Writing about Communication
Credit
This course explores communication practices and theories as they are observed in personal and professional contexts.
College of Agriculture and Life Sciences
$
Leading a Culture of Service Excellence
Certificate, CEU
Build a culture that positions your team and organization to deliver customer service excellence, every time.
School of Hotel Administration, eCornell
$
CEU
Enhance your organization’s engagement through emerging-media marketing
School of Hotel Administration, eCornell
$
CEU
Read and interpret income statements, balance sheets, and cash flow statements in order to analyze financial performance
School of Hotel Administration, eCornell
$
CEU
Explore how the relationship between revenue and both meal duration & occupancy can profoundly affect the bottom line
School of Hotel Administration, eCornell
$
 Introductory Statistics
Credit
Learn about data exploration, display, and gathering; probability; statistical methods; and how to use statistical tools.
School of Continuing Education and Summer Sessions, ILR School
$
Hospitality Digital Marketing
Certificate, CEU
Master top marketing practices on social, mobile and search, from SEO to brand management.
School of Hotel Administration, eCornell
$
Hand with a pen and calculator
Credit
Gain a basic understanding of financial accounting concepts and techniques.
School of Continuing Education and Summer Sessions, College of Agriculture and Life Sciences
$
CEU
Using a case-based approach, this course will illustrate the importance of developing a strong service culture.
School of Hotel Administration, eCornell
$

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