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Courses listing

Part of the Online Labor Studies Program this course examines the history of unions in the US through the use of film....
ILR School
$
Literature, Politics, and Genocide in Cambodia
Credit
Examine responses to the Cambodian genocide and learn about efforts to bring the perpetrators to justice.
School of Continuing Education and Summer Sessions, College of Arts and Sciences
$
CEU
In this course, you will learn how to facilitate a strong culture of service excellence by fostering employee empowerment.
School of Hotel Administration, eCornell
$
CEU
Master the ability to empower others and empower your team to deliver excellent service that can be sustained over time.
School of Hotel Administration, eCornell
$
CEU
Explore how to turn marketing goals into action by developing a marketing strategy and creating an enduring brand promise.
School of Hotel Administration, eCornell
$
CEU
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
CEU
Take your analytical capabilities to the next level by modeling simultaneous decisions to optimize outcomes.
School of Hotel Administration, eCornell
$
 Human Resource Management
Credit
Learn how people are effectively managed in organizations and develop relevant problem-solving and critical-thinking skills.
School of Continuing Education and Summer Sessions, ILR School
$
CEU
Learn when to use internal or external market data and when to conduct your own primary research.
School of Hotel Administration, eCornell
$
CEU
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
CEU
Enhance the predictive strength of data analytics by incorporating uncertainty and risk into decision models.
School of Hotel Administration, eCornell
$
CEU, Certificate
Learn how to manage a world-class operation with a foundation of essential industry best practices and skills.
School of Hotel Administration, eCornell
$

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