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Courses listing

CEU
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
Credit card numbers overlaid across a ten dollar bill
Credit
Learn how the price system affects the production of goods as well as who benefits from it and who influences it.
School of Continuing Education and Summer Sessions, College of Arts and Sciences
$
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CEU
Collect data to understand potential outcomes and address business problems. Evaluate decision implications on stakeholders.
School of Hotel Administration, eCornell
$
CEU
Use ratio analysis instruments to achieve a comprehensive understanding of an organization's financial performance
School of Hotel Administration, eCornell
$
CEU
There is a difference between being a manager and a leader. Learn the difference and become a respected leader in this field.
School of Hotel Administration, eCornell
$
CEU
Read and interpret income statements, balance sheets, and cash flow statements in order to analyze financial performance
School of Hotel Administration, eCornell
$
Part of the Online Labor Studies Program this course examines the history of unions in the US through the use of film....
ILR School
$
CEU
Set and manage prices that align with your organization's sales and positioning strategies using distribution channels
School of Hotel Administration, eCornell
$
Richard Griffin
Richard Griffin, the General Counsel of the NLRB, spoke before a live audience of labor lawyers on December 13, 2013. This...
ILR School
$
Puzzle pieces
CEU
Affordable Care Act regulations encourage employers to implement Wellness Programs (e.g., smoking cessation, weight loss, etc
ILR School
$
CEU
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
CEU
Master the ability to empower others and empower your team to deliver excellent service that can be sustained over time.
School of Hotel Administration, eCornell
$

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