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Courses listing

CEU
In this course, you will learn how to facilitate a strong culture of service excellence by fostering employee empowerment.
School of Hotel Administration, eCornell
$
CEU
Apply the five steps of the restaurant revenue management process and start improving revenues
School of Hotel Administration, eCornell
$
CEU
Explore how the relationship between revenue and both meal duration & occupancy can profoundly affect the bottom line
School of Hotel Administration, eCornell
$
 Intrapreneurship
Certificate, CEU
Cultivate entrepreneurial skills in your organization to create a culture of innovation.
Johnson, eCornell
$
CEU
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
Desk with files, papers, a laptop, and people's hands
Certificate, CEU
Strengthen your ability to manage complex projects and enhance team performance.
eCornell, College of Engineering
$
Critical Thinking
Certificate, CEU
Gain the critical strategic mindset needed to succeed in management and executive functions.
College of Business, eCornell
$
CEU
Use forecasts to predict demand and explore how demand influences other organizational functions
School of Hotel Administration, eCornell
$
Leader discussing international concepts with team
Certificate, CEU
Plan and manage international service programs effectively.
eCornell, College of Human Ecology
$
CEU
Using cases and a proven listening model, assess and develop your listening skills to foster an ethical service culture.
School of Hotel Administration, eCornell
$
Servant Leadership
Certificate, CEU
Lead purposefully with courage, humility, compassion and character.
College of Business, eCornell
$
CEU
Elevate and fine-tune your approach to price manipulation, length of stay, and demand and availability control
School of Hotel Administration, eCornell
$

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