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Courses listing

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CEU
Value the intellectual property rights created in management contracts; learn how to determine the cost of mortgage loans
School of Hotel Administration, eCornell
$
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CEU
Properly identify customer segments to develop effective variable pricing strategies
School of Hotel Administration, eCornell
$
Introduction to Hotel Operations
CEU
Learn how to engage with guests during the four key stages of their experience, to win and maintain their loyalty.
School of Hotel Administration, eCornell
$
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CEU
Explore how catering and special events are different from other F&B businesses and how to execute a successful event.
School of Hotel Administration, eCornell
$
Building a Resilient Services Marketing Information System
CEU
Learn when to use internal or external market data and when to conduct your own primary research.
School of Hotel Administration, eCornell
$
Introduction to Restaurant Revenue Management
CEU
Learn how to maximize revenue based on your restaurant's performance
School of Hotel Administration, eCornell
$
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CEU
Learn proven strategies and techniques to optimize your menu and increase the revenue it generates for your restaurant.
School of Hotel Administration, eCornell
$
Overbooking Practices in Hotel Revenue Management
CEU
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
Optimizing Your Food and Beverage Menu
CEU
Learn to evaluate menus and identify changes that will optimize the value and profitability of your F&B operation.
School of Hotel Administration, eCornell
$
Developing a Culture of Empowerment
CEU
In this course, you will learn how to facilitate a strong culture of service excellence by fostering employee empowerment.
School of Hotel Administration, eCornell
$
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CEU
Learn how to play to your team’s strengths for improving the guest experience to grow your business.
School of Hotel Administration, eCornell
$
Managing Meal Duration and Reservations
CEU
Increase revenue when your restaurant is at capacity by improving your meal duration and reservations system
School of Hotel Administration, eCornell
$

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