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Courses listing

CEU, Certificate
Learn to create a customer-centric marketing strategy that aligns customer desires with your company’s value proposition.
School of Hotel Administration, eCornell
$
Line of gold stars
CEU
Learn to focus on key organizational processes to develop a strong service culture and exceptional customer service.
School of Hotel Administration, eCornell
$
A bar graph hovering over a tray held by a gloved hand
CEU, Certificate
Apply revenue management techniques in a restaurant context to improve profits and enhance service-delivery process
School of Hotel Administration, eCornell
$
Hands pointing to blueprints
CEU
This course will prepare participants to contribute effectively to initial decisions relating to full-service hotel planning.
School of Hotel Administration, eCornell
$
Three-dimensional diagram of a hotel room
CEU
This course walks participants through the process of developing an appropriate room mix, floor plans, and guestroom designs.
School of Hotel Administration, eCornell
$
Two hands pointing at the floor plan of a room
CEU
This course takes participants behind the scenes to consider the unique needs of back-of-house areas.
School of Hotel Administration, eCornell
$
A hand drawing a line graph showing time, money, and value
CEU
Develop a solid understanding of the time value of money to prepare you for making smart business decisions
School of Hotel Administration, eCornell
$
Closeup of a keyboard with a pink key that says "events"
CEU
Develop a data-driven, systematic approach to group pricing
School of Hotel Administration, eCornell
$
Torso of a doctor looking at an x-ray
Certificate, CEU
Get the management skills you need to succeed in today’s evolving healthcare landscape.
Johnson, College of Human Ecology
$

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