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Courses listing-old

In this course, you will learn how to facilitate a strong culture of service excellence by fostering employee empowerment.
School of Hotel Administration, eCornell
$
Master the ability to empower others and empower your team to deliver excellent service that can be sustained over time.
School of Hotel Administration, eCornell
$
Explore how to turn marketing goals into action by developing a marketing strategy and creating an enduring brand promise.
School of Hotel Administration, eCornell
$
Overbook strategically to account for no-shows and minimize costs, uncertainty, and customer impact
School of Hotel Administration, eCornell
$
Take your analytical capabilities to the next level by modeling simultaneous decisions to optimize outcomes.
School of Hotel Administration, eCornell
$
Learn the various strategies needed to optimize sales in your organization.
Johnson, eCornell
$
Learn when to use internal or external market data and when to conduct your own primary research.
School of Hotel Administration, eCornell
$
Learn practical strategies to improve your meal duration and reservation systems and increase revenue
School of Hotel Administration, eCornell
$
Value the intellectual property rights created in management contracts; learn how to determine the cost of mortgage loans
School of Hotel Administration, eCornell
$
School of Hotel Administration, eCornell
$
This course will give you the tools needed to train your staff on your beer program, so they can educate your customers.
School of Hotel Administration, eCornell
$
Increase profits and improve service delivery by applying revenue management techniques in a restaurant environment.
School of Hotel Administration, eCornell
$

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